Privacy Policy

What does this Privacy Policy cover?

This Privacy Policy sets out how Modus Real Estate LLC (referred to as “the website”, “we”, “us” or “our”) collects, uses and shares your personal information when you visit our site, use our services, place orders through www.hairbymomorad.com or otherwise communicate with our team (collectively the “Services”). For the purposes of this policy, “you” and “your” refer to any user of the Services, whether you are a paying customer, website visitor or any other individual whose information we collect under this Privacy Policy.

Please read this policy carefully. By accessing or using any of our Services, you confirm your consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must not use or access any of the Services.

How are updates to this Privacy Policy handled?

We may update this Privacy Policy from time to time, including to reflect adjustments to our operational practices, or to comply with new legal or regulatory requirements. We will publish the revised Privacy Policy on the Website, update the “Last Updated” date, and complete any additional steps required by applicable law.

How do we collect and use your personal information?

To deliver our full range of Services, we have collected personal information about you from a variety of sources over the past 12 months, as set out below. The specific information we collect and use depends on how you interact with our brand.

In addition to the specific uses listed in the sections below, we may use the information we hold about you to communicate with you, deliver the Services, meet applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our legal rights, and the rights of our users and third parties.

What types of personal information do we collect?

The categories of personal information we receive about you depend on how you interact with our Site and use our Services. When we refer to “Personal Information”, we mean data that identifies, relates to, describes or can be associated with you.

What information do you provide directly to us?

Information you submit voluntarily through our Services may include:

Basic contact details: your full name, postal address, telephone number and email address
Order related information: your name, billing address, shipping address, payment confirmations, email address and phone number
Account credentials: your chosen username, password and security verification questions
Shopping behaviour data: items you view, add to your shopping cart or save to your wish list
Customer support records: information you choose to include in messages to us, such as when you submit enquiries through the Services Certain features of the Services require you to provide specific personal information directly. You can choose not to supply this information, but doing so may prevent you from accessing or using those features.

What information is collected automatically via cookies?

We also automatically collect certain data about your interactions with the Services (“Usage Data”). We may use cookies, tracking pixels and similar technologies (“Cookies”) to gather this information.

Usage Data may include details about how you access and use our Site and your account, including device specifications, browser information, network connection data, your IP address, and other records of your interactions with the Services.

What information do we receive from third parties?

We may also receive information about you from external third parties, including vendors and service providers who collect data on our behalf, such as:

Platform providers that support our Site and Services, including Shopify
Payment processors, who collect payment details (for example bank account, credit or debit card information, billing address) to process transactions, fulfil your order and deliver the products or services you have requested, in order to perform our contract with you
Third-party marketing partners such as Oracle We or third parties working with us may automatically collect certain information using online tracking technologies (including pixels, web beacons, software development kits, third-party libraries and cookies) when you visit our Site, open or click an email we have sent you, or interact with our Services or advertisements. Personal information may also be sourced from third-party marketing partners or other external providers. All information received from third parties will be handled in line with this Privacy Policy. We are not responsible for the accuracy of information supplied to us by third parties, nor for the privacy policies or practices of any external parties. For further details, see the “Third Party Websites and Links” section below.

How do we use your personal information?

Delivering products and services: We use your personal information to provide the Services and perform our contract with you. This includes processing payments, fulfilling orders, sending you notifications relating to your account, purchases, returns, exchanges or other transactions, creating and managing your user account, arranging shipment delivery, facilitating returns and exchanges, and enabling you to submit product reviews. We may share personal information with third-party marketing partners for legitimate commercial purposes.

Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and offer communications by email, post or other channels, and displaying relevant product or service advertisements to you. This may include using your personal information to tailor our Services and advertising content both on our website and across other online platforms.

Security and fraud prevention: We use your personal information to detect, investigate and respond to suspected fraudulent, unlawful or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password or other access details with any third party. If you believe your account has been compromised, please contact us immediately.

Customer communication and service improvement: We use your personal information to deliver customer support and improve our overall service offering. This is in our legitimate interests to respond to your enquiries, deliver efficient support, and maintain our ongoing business relationship with you.

How do we use cookies and similar technologies?

Like most online platforms, we use Cookies on our Website. We use Cookies to support and improve our Website and Services, including remembering your actions and preferences, running analytics and gaining a better understanding of how users interact with the Services, for our legitimate interest in managing, improving and optimising our services. We may also allow third parties and service providers to deploy Cookies on our Website to better tailor services, products and advertising on our Website and other online platforms.

Most web browsers accept Cookies automatically by default. You can adjust your browser settings to remove or reject Cookies via your browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause some Services, including specific features and general functionality, to work incorrectly or become unavailable. In addition, blocking Cookies may not fully prevent information sharing with third parties such as our advertising partners.

How do we disclose your personal information?

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to the terms of this Privacy Policy. These circumstances include:

With vendors and other third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfilment and shipping
With business and marketing partners, including Shopify, to deliver services and advertising to you. For example, we use Shopify to support personalised advertising across third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request or otherwise consent to us disclosing specific information to third parties, for example to arrange product delivery, or through your use of social media widgets or login integrations, with your consent
With our affiliates or other companies within our corporate group, for our legitimate interests in operating a successful business
In connection with corporate transactions such as a merger or insolvency proceedings, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar legal requests), to enforce applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users and third parties

Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes set out above:

Categories of information:

Identifiers: such as basic contact information and selected order and account details
Commercial information: such as order records, purchase history and customer support correspondence
Internet or similar network activity: such as website usage data Categories of recipients:
Vendors and third parties providing services on our behalf (including internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliated entities

We do not use or disclose sensitive personal information to infer personal characteristics about you.

Over the past 12 months, we have “sold” and “shared” (as those terms are defined under applicable law) personal information for advertising and marketing purposes as described below.

Categories of personal information:

Identifiers such as basic contact details and selected order and account information
Commercial information such as records of products or services purchased and shopping activity data
Internet or similar network activity such as Usage Data Categories of recipients:
Business and marketing partners

What about user generated content?

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, that content will be publicly visible and accessible to anyone.

We do not control who will have access to the information you choose to make public, and cannot guarantee that parties accessing such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use or misuse of any information you disclose or receive from third parties.

What about third-party websites and links?

Our Site may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such external sites, including the accuracy, completeness or reliability of information found on those sites.

Information you share on public or semi-public platforms, including information you post on third-party social networking sites, may also be viewable by other users of the Services and/or users of those third-party platforms, with no restriction on its use by us or by third parties. Our inclusion of such links does not by itself imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed within the Services.

How do we handle children’s personal data?

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details set out below to request deletion of that information.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have “shared” or “sold” (as those terms are defined under applicable law) personal information of individuals under the age of 16.

How do we secure and retain your personal information?

Please be aware that no security measures are perfectly secure or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a range of factors, including whether we need the information to maintain your account, deliver the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

What rights do you have regarding your personal information?

No matter which state or jurisdiction you reside in, you hold the rights listed below in relation to your personal information. However, these rights are not absolute, apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right of access / right to know: You have the right to request access to the personal information we hold about you, including details of how we use and share your information.
Right to erasure: You have the right to request that we delete the personal information we hold about you.
Right to correction: You have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability: Under certain circumstances and subject to certain exceptions, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party.
Right to opt out of sale, sharing or targeted advertising: You have the right to instruct us not to “sell” or “share” your personal information, or to opt out of processing your personal information for purposes that qualify as “targeted advertising” as defined by applicable privacy law. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location we will automatically treat this as a request to opt out of the “sale” or “sharing” of information relating to the device and browser you use to access the website.

We will not discriminate against you for exercising any of these rights. Before responding substantively to a request, we may need to collect information from you to verify your identity, such as your email address or account details. Subject to applicable law, you may appoint an authorised agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will ask the agent to provide proof that you have authorised them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within the required timeframe as set out by applicable law.

How can you contact us about privacy matters?

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, please email us or contact us at group@easyaisle.autos.